Tarah Miller

Practice Manager @Daybreak Counseling Center

Fullerton, CA, US
MOBILE NUMBERS
+17•••••••19

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WORK HISTORY

May 2020 — Present

Practice Manager @Daybreak Counseling Center

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Long Beach, CA, US

Oversee a team of 21 therapists and the clinical director, including scheduling Run the processing of EOBs and medical records for over 600 clientsSupervise and uphold the accuracy of all office operations, including client relations, check-in/check-out procedures, payment collection and entry, scheduling, insurance verification, phone answering, and the creation/maintenance/release of clients’ paper and electronic health records Ensure that payroll is accurate and completed promptlyServe as a client advocate, addressing inquiries and concerns regarding office functions and providing services to ensure client satisfactionCollaborate with and supervise billing staff to monitor primary insurance claim payments, facilitating the filing of secondary insurance claimsPrecisely record insurance payments, write-offs, and adjustments on client accounts while demonstrating proficiency in deductibles, co-pays, co-insurance, and out-of-pocket maximums

EDUCATION

2009 — 2011

California State University, Fullerton

Bachelor's degree, Child Development

2005 — 2008

Fullerton College

Communications

SKILLS

Critical ThinkingManagementEmployee TrainingProperty ManagementEvent PlanningQuickbooksOrganizing MeetingsHuman ResourcesClient RelationsAccounts Payable & ReceivableBilling SystemsAppointment MakingLeadershipCustomer ServiceMulti-Line PhoneOrganization SkillsSkilled Multi-TaskerMicrosoft Office

ABOUT TARAH MILLER

I have gained valuable experience in giving impeccable customer service to my company’s clients. This has really helped me to establish a great rapport with my clients and making them long-lasting customers with us. It’s all about having a great personality and helping my customers solve whatever solutions they need help with.Here are some of my most important accomplishments:•Raised employee retention rates by 15% over a 5-year period by implementing a tiered-interview system and organizing a minimum of 2 team outings per quarter.•Updated the entire Diversified Thermal Services Accounts Receivable and Payable department from paper to paperless by going digital. Helping the company to streamline accounting processes quicker.•Started as a company receptionist, promoted into the Executive Assistant role in three weeks at SACA Technologies. Specialties: Sage, Adobe, QuickBooks, SSO, Accounts Receivable, Accounts Payable, Oasis CRM, Billing & Collections, Invoice Statements, Transactions, Processing, Communications, Business Development, Strategic Planning, Marketing, Leadership, Customer Service, Employee Relations, Strategic Planning, Data Analysis, Forecasting, Budgeting, Contract Writing, Operations, Negotiations, Coordinator, Marketing, Management, Training, Microsoft Office, Word, Excel, PowerPoint, Outlook, Hiring, Training, Social Media

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