Tara Brown
Senior Manager of Customer Success @ RTI | Delivering World-Class Customer Experience
- Role
- Senior Manager of Customer Success at Real-Time Innovations (RTI)
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Tara Brown
As Senior Manager of Customer Success at RTI, I am passionate about delivering world-class service and exceptional customer experience to the end-users of RTI\'s products and services. I have years of senior-level experience in customer success management, CX principles and best practices, program and project management methodologies, and technical support across multiple industries and verticals.I leverage my PMP and CX Professional certifications to provide strategic and operational leadership, while improving customer success, loyalty and retention. I also foster long-term customer relationships, partner with cross-functional teams on analysis and actionable improvements, and educate stakeholders on the value and benefits of RTI\'s solutions. My goal is to enable customers to achieve their desired outcomes and realize the full potential of RTI\'s products and services.
Experience
Senior Manager of Customer Success
Oct 2025 — Present
Education
DeVry University
B.S., Computer Information Systems
1994 — 1997
Mother McAuley Liberal Arts High School
Diploma
Skills
- Program Management
- Wireless Technologies
- Management
- Pre-Sales
- Software Development
- Vxworks
- Technical Support
- Device Drivers
- Integration
- Salesforce.com
- Saas
- Technical Resource Management
- Software Documentation
- Unix
- Leading Meetings
- Project Management
- Product Management
- Customer Satisfaction
- Testing
- Wireless
- Customer Relationship Management (Crm)
- Embedded Linux
- Linux
- Professional Services
- Enterprise Software
- Customer Service
- Customer Engagement
- Operating Systems
- Long-Term Customer Relationships
- Software as a Service (Saas)
- Software Design
- Mobile Devices
- Embedded Software
- Customer Relations
- Telecommunications
- Embedded Systems
- Rtos
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