Tara Sedgwick Chiarell
Partner Chief Client Experience Officer @Allison Worldwide
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WORK HISTORY
Partner Chief Client Experience Officer @Allison Worldwide
As Allison’s Chief Client Experience Officer, Tara is focused on cultivating a customer-centric culture. To support the agency’s vision for sustained global growth, Tara focused on elevating the voice of the customer, developing strategic touchpoints throughout the client’s journey with the agency, and driving synergies globally for clients and teams. With the company’s growth history and the global impacts of AI on the professional services industry, Tara ensures every client interaction reflects our commitment to excellence and innovation.
EDUCATION
Seton Hall University
Communications
"Vesalius College - Vrije Universiteit Brussel"
International Marketing/Communications
SKILLS
ABOUT TARA SEDGWICK CHIARELL
As Chief Client Experience Officer, I lead the agency in delivering exemplary client experience to clients around the globe. As part of my role I founded the agency\'s Global Operating Principles, adoption of international standards to provide consistent client service no matter what team or market the client engages. My team focuses on understanding and socializing cultural norms that result in the best team work and client outcomes possible. Domestically, I lead Client Experience for North America. In this role my team maps the customer journey and key touchpoints throughout the client lifecycle to ensure teams are armed with the best tools and resources, and advocate for the client. Locally, I oversee operations, talent management and client relations for the Washington, DC office. In this role I currently lead the agency\'s work for some of our Top 30 accounts.
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