Tara Sarnoff

Role: Vice President Product & Business Operations at American Express
Location: New York, NY, US
LinkedIn followers: 500 followers

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About Tara Sarnoff

Accomplished product and business operations executive with 15 years of experience in the financial industry, leading initiatives that bridge strategy, execution, and organizational effectiveness. Recognized for transforming complex, cross-functional challenges into clear, actionable plans that deliver measurable results. Expert in organizing large-scale projects, streamlining processes, and building strong, diverse teams that thrive in dynamic environments. Established the first product governance program across an 800-person organization, driving consistency and accountability through strategic planning, change management, and performance metrics. Experience with turning data into compelling stories to support operational excellence initiatives that enhance transparency, compliance, and long-term efficiency. Valued as a Trusted Advisor to stakeholders by blending strategic insight with collaboration and a focus on empowering teams to achieve meaningful impact.

Experience

Vice President Product & Business Operations
American Express
Mar 2023 — Present · NY, US
Lead cross-functional operations for Global Merchant and Network Payments, driving transformation in product management, risk, and governance.• Created and implemented Product Lifecycle Governance across the payments network, establishing roadmap management and development processes to drive innovation and delivery efficiency.• Launched a change-management program and toolset for a organization, creating and implementing low and high tech solutions to drive adherence to new programs and processes.• Led the response to the Federal Reserve Board (FRB) exam on Payments Network Resiliency• Established the Business Operations function to manage risk and compliance (Third-Party, Audit, Issue Management), creating end-to-end tracking to ensure policy adherence.• Developed a Risk Framework to evaluate and prioritize 250+ technology requests within a $50M budget, ensuring regulatory initiatives aligned with Operational Excellence goals.• Managed annual technology and Opex investment planning process, resulting in $250M technology and $210M Opex budgets.

Education

The George Washington University
MBA, International Business
The George Washington University
Bachelor of Arts, History

Skills

Contract Negotiation
Strategic Partnerships
Strategy
E-Commerce
Strategic Planning
New Business Development
Business Planning
Business Development
Leadership
B2b
Marketing
Management

Contact information

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Work email
t••••••••@aexp.com
Personal email
•••••@•••••.com
Direct dial
+19•••••••26

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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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