Tara Rubiales Lapuz

Zone Director @Ross Stores, Inc.

San Francisco, CA, US

Directs overall operations, strategy, performance, and change management for 80+ stores, totaling $900M+ in annual top line sales • Responsible for driving sales and profitability through operational excellence, customer service, market analysis, talent development, and retail strategy • Assimilated into the company’s most complex region during adversity, which included store closures, reopening due to Covid-19, social injustice, and underperforming field and store leaders • Top graded talent at the field and store level through collaboration with cross-functional partners, while reducing leader turnover by 15% and associate turnover by 14% versus prior year • Improved and managed work processes across the field and store level, resulting in an 11% improvement in internal promotions, 50% improvement in shortage metrics, and an 80% improvement in overall metric performance versus prior year • Updated and implemented the company’s policies and procedures to accommodate safety precautionary measures through participation in the company’s Covid-19 Taskforce • Nominated for Zone Director of the Region in 2022 and 2021

California Polytechnic State University-San Luis Obispo

Bachelor of Science (B.S.), Agricultural Business and Management, Marketing