Tara Pilkington

Customer Experience Manager, Digital Communications

Role: Customer Experience Manager, Digital Communications at Cornerstone Servicing
Location: Littleton, CO, US
LinkedIn followers: 500 followers

About Tara Pilkington

More than 20 years experience managing teams of credit and collection personnel with companies operating in start-up, hyper-growth and downturn environments. Managed and organized large staff in multiple locations, including India and the Philippines. Solid understanding of the business. Served as trusted business partner and advisor to senior executives. Driven, ambitious and ethical.Specialties: operational risk management, compliance management, loan workout, loss mitigation, loan servicing, account reconciliation, acquisitions, automate, billing, closing, credit, credit risk, customer service, finance, focus, inventory management, leadership, macromedia director, personnel, policy analysis, process engineering, reconciling, reports, sales, sarbanesoxley, spreadsheets, telephone skills,

Experience

Customer Experience Manager, Digital Communications
Cornerstone Servicing
Sep 2024 — Present · Englewood, CO, US

Contact information

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Work email
t••••••••@cornerstoneservicing.com
Personal email
•••••@•••••.com
Direct dial
+17•••••••40

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Current company

Cornerstone Servicing

Financial Services · 99 employees · Founded 2021 · Englewood, Colorado, United States

Cornerstone Servicing is a residential loan subservicer with a caring heart and passion for excellence. We empower homebuyers to be smart homeowners for life. Our end-to-end servicing solutions are designed with homeowner experience at the forefront. We combine superior service, intuitive technologies, customer-centric processes, and digestible communications to make homeownership easy and convenient—every step of the way. As a subservicing partner, we help lenders and investors of all shapes and sizes achieve their business goals responsibly. Our best-in-class homeowner experience promotes healthy servicing portfolios and profitable, sustainable growth for our clients. Cornerstone Servicing is powered by nearly 160 team members on a mission to make a positive difference in the lives of people we serve. We are thoughtful, transparent, accountable, and easy to do business with. We take pride in getting the basics right, leveraging technology to optimize user experience and our operations. We actively listen and learn to drive continuous improvement. Success means earning trust to serve even more clients and homeowners for life. Cornerstone Servicing is a division of Cornerstone Capital Bank, SSB, with primary servicing centers in Denver, Colorado, and Houston, Texas, Cornerstone Servicing is actively expanding its servicing footprint nationwide. *Presently, Cornerstone Capital Bank, SSB, does not market/use its trade name, Cornerstone Servicing, in a limited number of jurisdictions, which is subject to change. Cornerstone Capital Bank, SSB. Member FDIC. Equal Housing Lender. NMLS ID # 2258 (www.nmlsconsumeraccess.org)

cornerstoneservicing.com

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