Tara Martell

About Tara Martell

As the Chief Customer Officer at BambooHR, I lead a team dedicated to delivering exceptional customer experiences and driving meaningful engagement. With over 14 years of experience leading customer functions at Bamboo, I have successfully unified all customer-facing motions under one umbrella, ensuring consistent value delivery to our customers. I represent these important areas of the business as part of our Executive team and hold myself accountable for key deliverables and business metrics. My passion is solving challenges with empathy and driving long-term success together with our customers.

Experience

1. Chief Customer Officer

   BambooHR

   Feb 2025 — Present

   At BambooHR, we believe that customers are at the heart of everything we do. As Chief Customer Officer, my focus is on delivering exceptional experiences, driving meaningful engagement, and ensuring our customers see lasting value. We’ve built an incredible team that shares this passion—always putting customers first - solving challenges with empathy, and driving long-term success together.

Education

• Brigham Young University

  Bachelor's degree, Elementary Education and Teaching

Skills

• Project Management
• Benefits Administration
• Salesforce.com
• Software Imp
• Client Communication
• Talent Management
• Customer Service
• Employee Relations
• Leadership Development
• Training
• Customer Experience
• Employee Training
• Excel
• Team Leadership
• Human Resources
• Organizational Effectiveness
• Software Implementation
• Product Development
• Microsoft Office
• Sales
• Personnel Management
• Saas
• Leadership
• Onboarding
• Microsoft Excel
• Program Management
• Strategy
• Account Management
• Client Retention
• Employee Benefits
• Process Improvement
• HR Solutions
• Cloud Computing
• Coaching
• Management
• Organizational Development
• Hris
• Cloud Software