Tara Jaketic

Director Onsite Services @MSC Industrial Supply Co.

Charlotte, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2025 — Present

Director Onsite Services @MSC Industrial Supply Co.

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Directed operational initiatives resulting in 100% service coverage in all Strategic Accounts, contributing to 10% revenue growth for the sales team.Led a team of 200 professionals, fostering a culture of accountability and high performance.Implemented process improvements that increased efficiency and maximized capacity by 25%.Developed and managed service solutions for 1,200+ customers, generating annual revenue of $132M+ while consistently meeting cost-saving targets.Collaborated with executive leadership to define and execute strategic objectives.

EDUCATION

N/A

University of Maryland

Bachelor of Arts - BA, English Language and Literature/Letters

SKILLS

SalesTraining & DevelopmentEmotional IntelligenceInventory ManagementCustomer Relationship Management (Crm)SellingStrategic PlanningBusiness DevelopmentManagementTeam BuildingTrainingSharepointSales ProcessDirect SalesConsultative SellingMarketingMarketing StrategyNegotiationProject ManagementCrmEmployee TrainingAccount ManagementLeadershipContent ManagementSoft SkillsSales Management

ABOUT TARA JAKETIC

Well-qualified professional with over 20 years proven expertise in sales, consulting, inventory management and process improvement with Senior Leaders on performance and recommending process, resources and training to close skills gap. Managing and building internal and external customer relationships, critical problem resolution, and implementing creative sales and solutions strategies that save time and money. Well-established performance transformation professional with ability to secure strategic alliances by effective communication with top business executives and staff personnel. Expertise in Distribution and Industrial Manufacturing industries. Utilize consultative collaborative approach to diagnose and implement solutions and training offering to support business objectives. Certified in Change Management to deliver a holistic performance approach. Core competencies include:Strategic Planning & ExecutionProcess Improvement & Lean ManagementBudgeting & Cost ControlTeam Building & LeadershipChange ManagementCross-functional CollaborationPerformance Metrics & KPIsCustomer Experience EnhancementCompliance & Risk ManagementSupply Chain & LogisticsSpecialties: operations management, Territory and headcount optimization, business development, customer experience, VMI and Vending logistics, presentation skills, sales, training programs, training material development, MRO solutions, solutions installation. Onsite services solutions and resource acquisition.

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Tara Jaketic — Director Onsite Services at MSC Industrial Supply Co. in Charlotte, NC, US | Unifers