Tara Carlson

Wellness Advisor @Cresco Labs

Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment-Assist customers in product selection through education of different cannabis products and their varying impact on the human body-Apply effective selling and cross-selling techniques to build baskets-Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion-Deescalate customer issues-Label and package customer orders-Perform accurate cash handling in the company’s Point of Sale system, following Standard Operating Procedures (SOPs)-Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and the standards set by the company-Perform routine inventory counts of all products-Ensure product stock is organized and meets compliance regulations-Assist managers with organizing sales floor merchandise and product displays-Ensure security measures and safety compliance in the store according to Company SOPs-Assist in keeping the store an organized and clean environment for customers and team