Tara Carlson

About Tara Carlson

Honest, data-driven sales professional with a focus on exceeding goals and deadlines…

Experience

1. Wellness Advisor

   Cresco Labs

   Mar 2021 — Present

   Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment-Assist customers in product selection through education of different cannabis products and their varying impact on the human body-Apply effective selling and cross-selling techniques to build baskets-Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion-Deescalate customer issues-Label and package customer orders-Perform accurate cash handling in the company’s Point of Sale system, following Standard Operating Procedures (SOPs)-Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and the standards set by the company-Perform routine inventory counts of all products-Ensure product stock is organized and meets compliance regulations-Assist managers with organizing sales floor merchandise and product displays-Ensure security measures and safety compliance in the store according to Company SOPs-Assist in keeping the store an organized and clean environment for customers and team

Skills

• People Skills
• Benefits Administration
• Medicare Prescription Drug Plans
• Employee Benefits
• Management
• Team Building
• Sales Presentations
• Social Networking
• Social Media
• Hands on Manager
• Medicare
• Team Leadership
• Microsoft Office
• Sales
• Training
• Customer Satisfaction
• Social Media Marketing
• Microsoft Excel
• Leadership
• Recruiting
• Medicare Advantage
• Time Management
• Employee Relations
• Sales Operations
• Customer Retention
• Performance Management
• Employee Training
• Customer Service
• Sales Management
• Quickbooks
• Interviews
• Health Insurance
• Leadership Development
• Operations Management
• Sales Process
• Team Management
• Insurance
• People Development
• Call Centers
• Customer Experience