Taquez Whitted

Technical Support Representative @VXI Global Solutions

Atlanta, GA, US

Provide technical and network problem resolution to end-users by performing a question diagnosis while guiding users through step-by-step solutions-Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus, and troubleshooting email issues-Provide support by clearly communicating technical solutions in a user-friendly, professional manner.