Arjun James Tapsall
Customer Experience | Agentic AI | Journey Orchestration | CCaaS | Digital Transformation | Customer Engagement
- Role
- Sales Director Cxone Cognigy at NiCE
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Arjun James Tapsall
With over two decades of experience in sales, distribution, GTM, and strategic account management, I have successfully navigated both channel and direct models in the SaaS, financial services, and telecom industries.My expertise lies in developing enterprise SaaS sales opportunities within the Customer Experience, Employee Experience, Digital Transformation, CPaaS, and CCaaS domains across Europe, the Middle East, Africa, and Asia Pacific regions.As a highly motivated self-starter, I thrive in collaborative environments, fostering strong relationships with both external clients and internal team members.
Experience
Sales Director Cxone Cognigy
Jan 2026 — Present
Education
Air Force Bal Bharati School
AISSC, CBSE
1997
Loyola School Jamshedpur
ISC
1986
University of Bradford
Bachelor of Science (B.Sc.), Business Administration and Management, General
2001
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