Taposh Saha
Senior Vice President IT @HDFC Bank Limited
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WORK HISTORY
Senior Vice President IT @HDFC Bank Limited
EDUCATION
International Institute of Information Technology Hyderabad (IIITH)
MBA, Information Technology
Jabalpur Engineering College
Bachelor of Engineering - BE, Industrial Engineering
SKILLS
ABOUT TAPOSH SAHA
I am a seasoned IT professional with 19+ years of experience in the banking sector, leading the digital journeys & platforms for Rural/Agri and Alternate Banking Channel and Partnership Teams of HDFC Bank which is one of the largest private sector banks in India. I manage a team of 12 resources to deliver end-to-end digital journeys for various products and services, such as different type of loans, credit cards, account opening, service delivery and assisted banking for agents.My core competencies include business analysis, software project management, customer relationship management (CRM), digital platform development, online banking, lead management, contact management, service CRM, and campaign management. I hold ITIL and PRINCE2 certifications, which demonstrate my proficiency in IT service management and project management best practices. My mission is to leverage my IT and CRM skills to drive digital transformation and innovation at HDFC Bank, enhancing customer experience and satisfaction, and creating value for the organization.
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