Tapodipta Ghosh
Product at AWS | Amazon Connect | AI Agents
- Role
- Principal Product Manager at Amazon Web Services (AWS)
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Tapodipta Ghosh
With over eight years at Amazon Web Services (AWS), I focus on developing innovative AI/ML-based solutions that enhance customer experiences and optimize operational efficiency. As a Principal Product Manager, I currently lead the development of foundational Agentic AI for contact center services, specializing in knowledge management, intent detection, observability, and monitoring. My expertise encompasses strategy, go-to-market execution, and launch experience, with a strong emphasis on generative AI, smaller language models, and machine learning solutions. Passionate about driving innovation and delivering impactful customer solutions, I aim to empower organizations through cutting-edge AI technologies.
Experience
Principal Product Manager
Oct 2024 — Present · NY, US
Foundational Agentic AI for contact center service - Knowledge Management, Intent Detection, Observability and Monitoring
Education
West Bengal University of Technology, Kolkata
Bachelor Of Engineering, Electronics and Communication Engineering
2001 — 2005
West Bengal University of Technology, Kolkata
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
2001 — 2005
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.