Tapaswini Patra
Associate Director @Plative
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WORK HISTORY
Associate Director @Plative
EDUCATION
Ghanashyam Hemalata Institute of Technology and Management
Bachelor's Degree, Electronics & Instrumentation
Institute of Management Technology, Ghaziabad
Post Graduate Diploma in Management, Marketing & Operations
SKILLS
ABOUT TAPASWINI PATRA
Consulting and Technology Leader with over 20 years of global experience driving nterprise transformation and leading multi-million-dollar portfolios across global markets, with deep expertise in Salesforce FSC, Sales Cloud, and Service Cloud- Led large-scale multi-million CRM programs across Retail & Commercial Banking, Capital Markets, Insurance, Wealth & Asset Management, FinTech, Technology, Life Sciences and Retail- Proven track record of scaling high-performing practices and delivering complex CRM and business transformation programs across North America, EMEA, and APAC- Managed numerous engagements spanning across CRM strategy, business process reengineering, functional design, Salesforce solution architecture and implementation tailored to clients’ business models- Trusted advisor to C-level stakeholders, focused on driving business value and sustained outcomes- Skilled in managing cross-functional delivery teams, project governance, and client success - Strong background in pre-sales activities, including scoping, solutioning, estimation, RFP response, and stakeholder presentations in partnership with sales team.
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