Tapash Das
NOC Engineer | IT Operations Support | System & Network Monitoring | Incident Management | NOC L1/L2
- Role
- Noc Engineer at Deloitte
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Tapash Das
NOC Engineer with 4+ years of experience in IT operations, system monitoring, incident management, and technical support within SLA-driven environments. Experienced in 24/7 NOC operations, handling alerts, performing initial troubleshooting, and ensuring high availability of enterprise systems and applications.Skilled in monitoring system health, identifying outages, analyzing logs, and responding to alerts using standard NOC procedures. Strong experience in ticket handling, incident escalation, root cause analysis support, and coordination with L2/L3 teams to ensure timely issue resolution and minimal downtime.Hands-on experience with ITSM processes, including incident management, problem management, change management, and service request handling. Proficient in documenting incidents, maintaining operational reports, and following standard operating procedures (SOPs).Strong knowledge of networking and system fundamentals, including:TCP/IP, DNS, DHCP, HTTP/HTTPSServer and application monitoringBasic Linux and Windows troubleshootingNetwork and application performance monitoringExperienced in operational reporting and dashboards using Excel and Power BI for tracking uptime, incidents, trends, and performance metrics to support data-driven decisions.Comfortable working in rotational shifts, night shifts, and high-pressure environments. Known for being a quick learner, detail-oriented, and proactive in identifying issues before they impact business operations.Currently seeking opportunities as a NOC Engineer (L1/L2) or IT Operations Support Engineer, where I can contribute to system stability, service reliability, and continuous operational improvement.
Experience
Noc Engineer
Jan 2026 — Present
Education
Gauhati University
Bachelor of Commerce - BCom
Dibrugarh University, Dibrugarh
Bachelor of Commerce - BCom, Human resouce
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