Tapas Bez
Manager with a proven track record in elevating customer experiences and streamlining operations. With a passion for delivering top-notch service, I thrive on leading high-performing teams to exceed client expectations.
- Role
- Area Manager at Schindler India
- Location
- Faridabad, IN
- LinkedIn followers
- 500 followers
Experience
Area Manager
May 2020 — Present · Delhi, IN
Overseeing the delivery of services to clients or customers.• Managing and leading a team of service professionals.• Ensuring that services meet quality standards and customer expectations.• Developing and implementing service delivery strategies.• Collaborating with other departments to optimize overall business processes.• Handling customer inquiries, concerns, and escalations.• Monitoring service performance and implementing improvements.• Conducting regular team meetings and providing training as needed.• Managing budgets and resources to ensure efficient service delivery.• Biddings and Monitoring Modernizations business.• Supporting the team for Timely AMC renewals.
Skills
- Elevators
- Ac Drives
- Plc Allen Bradley
- Electrical Circuit Designing
- Escalators
- Electronics
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