Tapan Behera

About Tapan Behera

I’m a global technology and managed services leader with a strong record of driving IT transformation, improving operations, and delivering measurable business results. My focus has always been on using technology to solve real business problems—creating solutions that boost performance, profitability, and long-term growth. Over the last years, I’ve led large scale managed service programs, transformations and complex transitions for Fortune 500 clients in utilities, energy, finance, healthcare and retail space. I combine deep technical understanding with practical leadership to turn strategy into execution that works in the real world. I’m passionate about connecting strategy, people, and technology so organizations can focus on what truly matters—creating value, not just managing operations. I stay curious about new trends and opportunities that shape the future of IT and help companies stay ahead of change.

Experience

1. Associate Director

   Accenture

   Apr 2004 — Present · US

   Led end-to-end managed services programs overseeing delivery, governance, and client relationships for large outsourcing engagements. Served as trusted advisor to the clients. Led integrated portfolios spanning Applications (Corporate, Customer, Finance, Data, Integration, Reporting), Infrastructure (Service Desk, Data Center/Cloud, Networks, Database, Middleware, Storage, Backup), Security (IAM, Vulnerability, Threat Management), and Cross-Functional Services Client Engagement & Growth: Partnered with C-suite leaders to shape IT and service delivery strategies, strengthening governance, transparency, and stakeholder confidence Transformation Leadership: App rationalization exercise (1600+ apps) and implemented integrated operating model as part IT re-invention program for one of the largest utility clients in North America. Transitioned large and complex portfolio of applications, infrastructure and security technologies from global vendors (600 people) ensuring synergy and stability from Day 1 of service delivery. AI led Automation/Innovation - Leveraged Gen AI and AI Ops-driven tools and frameworks to optimize operations, elevate user experience, and deliver measurable productivity gains across application and infrastructure services. Sales Pursuits: Designed and presented winning solutions in client RFPs and sole-source deals; collaborated with VMO, legal, and third-party advisors on contract negotiations, optimizations and renewals Talent & Capability Building: Created scalable training and mobilization frameworks to accelerate workforce transitions and strengthen delivery readiness.

Education

• Utkal University

  Masters in Computer Application

  1995 — 1998

• Utkal University

  Bachelors in Science

  1992 — 1995

Skills

• Itil
• Erp
• Domain Names
• Sdlc
• Release Management
• Pmp
• IT Strategy
• Master Data Management
• Sap
• Soa
• Project Management
• Pre-Sales
• Solution Architecture
• Business Intelligence
• Service-Oriented Architecture (Soa)
• Information Technology
• Knowledge Management
• Integration
• Business Analysis
• Abap
• Enterprise Resource Planning (Erp)
• Outsourcing
• Software Development Life Cycle (Sdlc)
• Software Project Management