Tanya Saluja
Sr. Manager WFM | Concentrix
- Role
- Group Leader at Concentrix
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Tanya Saluja
Experienced Business Analyst with a demonstrated history of working in the financial services industry. Skilled in Workforce Management and Data Analytics. Strengths:Ascertaining needs and goals, streamlining operations and envisioning new concepts in WFMIn-depth Workforce Management knowledge across Real Time, Scheduling, Forecasting & Capacity Planning, MIS & WFM AnalyticsGood understanding on Forecasting, capacity planning and call center modellingStrong organizational, Time Management and multi-tasking skills and ability to work independently.Strong Numerical and Analytical skills. Excellent Communication and interpersonal skillsProficient in using different tools -Aspect eWFM Workforce Optimiser, Sharepoint, PowerAutomate, gSuite
Experience
Group Leader
Dec 2024 — Present · IN
Education
Accredian
Global Certificate in Data Science Foundation
Loreto Convent School, New Delhi
High school
2004 — 2006
Jesus and Mary College, Delhi University
B.A. Programme, Mathematics and Business Data Processing
2006 — 2009
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