Tanya Gisel
Cloud Engineer | Virtualization, Failover Clustering, Azure , Security Clearance
- Role
- System Administrator at TISTA Science and Technology Corporation
- Location
- Sandusky, MI, US
- LinkedIn followers
- 500 followers
About Tanya Gisel
Military Veteran and Experienced IT professional with over twenty years in diverse…
Experience
System Administrator
TISTA Science and Technology Corporation
Feb 2025 — Present
Citrix & Azure Expertise: Managed Citrix Virtual Apps and Desktops, StoreFront, and Citrix Director. Extensive knowledge in Azure Virtual Desktop (AVD), Azure Virtual Machines, Azure Active Directory, and related troubleshooting- Technical Troubleshooting: Resolved issues involving Secure Certificates, PIV Cards, MAC/Windows OS, and optimized virtual desktop performance- Identity & Access Management: Implemented Azure Active Directory solutions, including multi-factor authentication (MFA) and role-based access control (RBAC) to enhance security- Security & Compliance: Applied security best practices including data encryption, access controls, and compliance standards within virtual environments- Customer Service & Remote Support: Delivered remote technical support using collaboration tools (Teams, Webex), maintaining high levels of customer satisfaction- Documentation & Communication: Created detailed technical documentation and maintained effective communication with stakeholders- Analytical & Problem-Solving: Identified and resolved complex technical challenges to optimize performance and user experience.
Education
Community College of the Air Force
Associates Degree
DeVry University Online
Bachelors
2009 — 2011
American Military University
Computer and Information Systems Security/Information Assurance
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