Tanya Berg

About Tanya Berg

I employ a servant leadership approach that empowers teams to excel by prioritizing a customer-centric focus while fostering their goals and aspirations ensuring a healthy culture. As Director of Application Development, I transformed the IT organization revitalizing the delivery and quality of strategic healthcare initiatives. • GLOBAL TEAM LEADERSHIP: Led a team of 200+ global staff providing technical services including application design, implementation, testing, architecture, operations, and vendor governance delivering on a portfolio of 100+ projects per year.• TECHNICAL TRANSFORMATION: Orchestrated a system stability overhaul by implementing technical enhancements, upgrades, tools, and streamlined procedures achieving 99.7%+ uptime, elevated customer satisfaction and establishment of industry-standard SLAs.• COMMUNICATION: Developed a business communication model around IT strategy, solutions and operations providing full transparency and insight.• STRATEGY: Migrated staffing organization from external vendor to internal model with 125+ offshore technical staff providing technical depth, collaboration, and innovation in alignment with the company’s strategic approach.As Head of DCO M&A and Divestitures Portfolio, I developed a data center M&A strategy in partnership with global corporate development stakeholders. This approach guaranteed proactive involvement in all deals from inception, contributing to the success of our integration goals.• STAKEHOLDER RELATIONS: Built partnerships with global business leaders establishing an engagement model to identify and develop acquisition cost components. Developed relationships with LATAM to create a “one” team focus.• PROGRAM EXECUTION: Operated Data Center due diligence for 50+ acquisitions. Drove $8M+ in integration capital funding while managing IT M&A portfolio.As Director of New Product Technology, I developed the mission and vision for a newly formed internal service-based organization focused on continuous improvement, repeatability, and customer satisfaction for large, strategic projects and products.• PRODUCT TRANSFORMATION: Led operational readiness, application performance testing and $20M infrastructure program for $90M flagship product rewrite as one of 5 IT Directors leading transformational agile initiative that exceeded sales targets by 200% in year one.

Experience

1. Head of Application Development

   Birdsong Hearing Benefits

   Jan 2024 — Present

Education

• St. Cloud State University

  Bachelor of Science, Business Computer Information Systems

• University of St. Thomas

  Master of Science, Software Engineering

Skills

• Offshore Resource Management
• IT Strategy
• Pmp
• Leadership
• Quality Assurance
• Software Development
• Scrum
• Change Management
• Process Improvement
• Global Application Development
• Software Project Management
• Itil
• Program Management
• Merger, Acquisition and Divestiture Process
• Sdlc
• Agile Methodologies
• Management
• Portfolio Management
• Strategy
• Project Management
• Risk Management
• Integration
• Data Center
• Cross-Functional Team Leadership
• Software Engineering
• Vendor Management
• Merger, Acquisition & Divestiture Technology