Tanya Carlson
Customer Success | Program Management | Professional Services
- Role
- Senior Vice President, Customer Success at Fountain
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Tanya Carlson
15+ years of program and customer success leadership experience have afforded me the opportunity to tackle a variety of challenges: from working with clients launching weather technology solutions across the US to implementing AI and machine learning-powered solutions for industrial industries to my most recent adventure helping open opportunities for global workers via Fountain’s frontline-focused platform. My eclectic mix of professional experience makes me feel at home on nearly any team. In fact, I’m at my best when I’m working with a diverse team, ranging from engineers, sales people, creatives to c-suite executives. I’m equally comfortable diving into technical details (ask me about my days in the weather business to tap into my inner nerd) as I am thinking big picture strategy. Communication, organization, and an ability to get things done rank among my strengths. My passion lies in helping individuals and teams succeed. I believe that everyone should be empowered to pursue their goals – and that the right combination of technology, people, and prioritization can do just that. Personally speaking:I’m naturally curious. Whether in an academic setting, traveling the world, reading, doing yoga, or exploring via my taste buds, I love learning. I’m also passionate about empowering women in technology, especially those of us navigating parenthood!
Experience
Senior Vice President, Customer Success
Feb 2026 — Present
Education
University of Wisconsin-Madison
Bachelors
Northwestern University - Kellogg School of Management
Master of Business Administration (MBA)
Skills
- Internal Communications
- Management
- Project Management
- Project Implementation
- Project Coordination
- Broadcast
- Strategic Planning
- People-Oriented
- Strategic Communications
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