Tanya Spencer
Senior Omni-channel Merchant & Senior Category Buyer Category Manager @Walmart Canada
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WORK HISTORY
Senior Omni-channel Merchant & Senior Category Buyer Category Manager @Walmart Canada
Mississauga, ON, CA
I am responsible for managing relationships with suppliers such as Procter & Gamble, Colgate, GlaxoSmithKline/Haleon, Kimberly-Clark, Unilever, L’Oréal, and Johnson & Johnson. In my role, I have successfully led a $500M omni-business, dominating the market share and surpassing sales, profit, and market share targets in various categories including Oral Care, Feminine Hygiene, Baby, Haircare, Hair Color, Hair Appliances, Hair Accessories, Trial & Travel, Hand & Body Lotion, and Sun Care. I ensure a seamless and exceptional customer experience by serving both in-store and online clients. Additionally, I mentor and coach team members, helping them succeed in their roles and encouraging their career growth within the industry. Here are some key achievements: • Developed and implemented omnichannel strategies, improving online shopping experience and increasing sales. • Led a project to optimize product availability, logistics, order fulfillment, and cost savings by reducing SKUs. • Spearheaded process optimization to minimize stockouts, decrease excess inventory, and increase efficiency. • Implemented targeted promotions and improved product assortments, resulting in sales and revenue growth. • Collaborated with counterparts in the US and UK to introduce new brands and capitalize on market opportunities. • Prioritized seamless customer experience, utilizing data to improve stock turnover and satisfaction across channels.
EDUCATION
Mohawk College
Business Administration and Management, General
ABOUT TANYA SPENCER
Summary I am passionate for driving business growth and optimizing operations, and I leverage my strategic mindset and team-building skills to consistently achieve remarkable results and deliver exceptional outcomes. As part of the Walmart Canada Corp. team, I lead a successful omni-business with top market share. My primary focus is on driving sales, profit, and market share above goals in multiple categories. I take pride in seamlessly serving both in-store and online clients, ensuring a consistent and exceptional customer experience across all channels. Additionally, I mentor and coach my team members, empowering them to excel in their roles and pursue fulfilling careers within the industry. Throughout my career, I have played a pivotal role in companies’ omnichannel evolutions. By developing and implementing effective omnichannel strategies, I have significantly improved product availability, logistics, order fulfillment, and cost savings. I also spearheaded process optimization initiatives to enhance inventory and operational efficiency. Through targeted promotions, improved product assortments, and collaborations with cross-border counterparts, I have driven sales and revenue growth while introducing new brands to meet customer demand. Creating a seamless and enjoyable customer experience across channels is a priority for me. By utilizing data-driven insights and deep-diving into trends, I have consistently improved stock turnover, customer satisfaction, and overall shopping experience across all shopping channels. By analyzing market trends and consumer insights, I developed effective category strategies that led to significant milestones and business success. Collaborating cross-functionally and optimizing sales and profitability, I transformed categories, cultivated long-term partnerships, and supported financial objectives. Let’s connect! Areas of Expertise Brand Development • Product Management • Sourcing • Procurement • Strategic Planning & Growth • Operations • Team Building • Data Analysis • Collaboration • Retail Merchandising • Buying Strategy • Cross-Channel Integration • Supply Planning • Assortment Planning • Vendor Management • Supplier Negotiations • Sales Analysis • Pricing Optimization • Inventory Management • Consumer Insights • Promotional Planning •Market Trend Analysis • Demand Forecasting • eCommerce Optimization • Customer Experience • Leadership • Training, Coaching, & Mentoring • Talent Development • Operational Excellence
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