Tanya Sharma

Partner Success Manager | Expert Onboarding | Learner Engagement | Program Execution

Role
Customer Success Associate at MapleLMS
Location
Ghaziabad, UP, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Tanya Sharma

Hello! As a Partner Success professional in SaaS/EdTech, I lead structured onboarding and…

Experience

  1. Customer Success Associate

    MapleLMS

    Feb 2026 — Present · Noida, IN

    Serve as a primary point of contact for customer queries, ensuring timely resolution and satisfaction.1. Assisted with onboarding, product training, and adoption initiatives to maximize customer value.2. Managed billing, renewals, collections, and contract addendums, ensuring accuracy and timely delivery.3. Maintained up-to-date customer data and generated reports on usage, renewals, and billing for internal review.4. Collaborated with Finance, Sales, and Support teams to streamline operations and enhance the customer experience.

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Tanya Sharma — Customer Success Associate at MapleLMS in Ghaziabad, UP, IN | Unifers