Tanya Shrivastava
Senior Technical Consultant @Diabsolut
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WORK HISTORY
Senior Technical Consultant @Diabsolut
Toronto, ON, CA
Responsible for end to end project implementation : demo, requirement gathering workshop, design and solution, implementation, defect management and go -live support.
EDUCATION
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
PGDM, Business Administration and Management, General
RGPV
Bachelor of Engineering (B.Tech), Information Technology
ABOUT TANYA SHRIVASTAVA
I am:• A technical consultant with 8 years of experience in IT Industry• Field Service Management Consultant• And, a driven curious intellectual who is ever ready to uncover customer’s pain points and identify a strategic solution to their problem.My Specialties:• Field Service Lightning suite implementer• ClickSoftware product suite implementer• Clicksoftware Field Service Edge implementer• Salesforce Service Cloud consultant• Microsoft SQL Server, Oracle RDBMS, MySQL knowledge• Unix scripting knowledge• HTML5, CSS3, JSON knowledge• Silverlight, IIS server knowledge• Customer, Partner, and Client relationship acumenMy work: • Implemented ClickSoftware Suite for various customers• Implemented Field Service Edge for leading utility players• Resolved various critical and revenue impacting product issues • Contributed to process improvement and environment stabilization• Helped various customers to reach the go-live phase• Trained various ClickSoftware users to make a maximum and optimized use of the application• Mentored and trained colleagues to gain ClickSoftware product suite knowledgeFun facts about me: I am an avid reader, traveler, and observer. I love fixing problems and helping fellows around me. The mantra of my life is to give than to expect.
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