Tanya Kanojia
Lead Consultant @Genpact
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WORK HISTORY
Lead Consultant @Genpact
EDUCATION
SHRI RAMSWAROOP MEMORIAL UNIVERSITY
Bachelor of Technology - BTech, b.tech cs
ABOUT TANYA KANOJIA
I’m a Senior Technical Writer & Content Strategist with 6.5+ years of experience creating clear, structured, and high-impact product documentation across SaaS, eCommerce, DMS, and IT solutions.I specialize in explaining complex workflows in a way that makes onboarding faster, support tickets fewer, and product adoption smoother.Over the years, I’ve built documentation systems from scratch, standardized content processes, and worked closely with Product Managers, Engineers, BAs, Designers, and QA teams to ensure accuracy and alignment with the product roadmap.My work spans across: User guides, SOPs, release notes, and process docs API docs, feature walkthroughs & workflow mapping Knowledge-base articles & in-app help content Video explainers, product demos & scriptwriting Content audits, information architecture & taxonomy AI-assisted documentation & automation SEO content, web pages & product marketing materialI enjoy transforming scattered technical inputs into structured content that reduces onboarding time, enhances user experience, and supports product growth.Always open to discussing documentation systems, knowledge management, and writing for complex or technical products.
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