Tanya Close
Utilities Asset Management Program Manager @Stafford County Government
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WORK HISTORY
Utilities Asset Management Program Manager @Stafford County Government
Stafford, VA, US
EDUCATION
George Mason University
B/A, History
SKILLS
ABOUT TANYA CLOSE
I am a dynamic and strategic Engineering Manager at GEICO, with over 11 years of experience in leading IT hiring and workforce management, tech operations and innovation, and digital transformation and automation. I have a passion for delivering strategies, products, and solutions that maximize company results and delight customers, while creating a diverse and inclusive IT culture.As the leader of the Tech Strategic Workforce Management team, I plan, hire, and onboard a talented IT workforce that analyzes and improves all aspects of IT hiring. I collaborate with HR business partners, executive stakeholders, and HR recruiting to create job descriptions for newly created roles, and ensure a high standard of time in process and candidate experience. Previously, as an IT Innovator, I coached and motivated a phenomenal team of technical analysts and developers, along with on-shore and off-shore quality analysts, to deliver products that enhanced the customer online experience. I utilized Salesforce, Persado, and Quantum Metrics to improve results, and applied Lean Six-Sigma and Agile methodologies to solve business problems. My skillsets include project management, Agile methodologies, leading Agile teams, operations management, Lean Six Sigma, leading organizational change, process improvement and design, change management, cross-team communication, and business metrics, analysis, and KPIs.
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