Tanya Bushnell
Customer Success
- Role
- Customer Success Manager at Suma
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Tanya Bushnell
Versatile Customer Success Manager with comprehensive sales, business development and marketing experience in technology, property management, media, and the music industry. Expertly defines and executes strategic vision as program and project manager, motivating team collaboration while driving profitability, developing technical marketing projects, and achieving established objectives. Value Added- Takes ownership of projects and seeks collective team success in meeting aggressive project objectives- Develops innovative strategies for achieving goals, creating sustainable value for new customers, and meeting future demands- Demonstrates sound leadership and logistics skills, having recruited, coordinated, and directed groups of varying sizes, from small-scale technical project management teams to national marketing teams comprised of 75+ field representatives- Conducts in depth market research and analysis to ensure portfolios and accounts are managed for best possible outcomes- Cultivates lasting and positive business relationships with clients, colleagues, and industry partners- Fluent in Spanish, with extensive copywriting and editing experience in both English and Spanish- Dual citizen of the United States and the United Kingdom, with availability to live and work abroadKey Achievements- Established a strong media and music presence while liaising between 1,500+ national music retailers and 500+ independent and major record labels such as Capitol Records, EMI Records, Grand Royal Records, and Mute Records- Fostered positive and lasting media industry relationships while writing copy for commercials, as well as proposals, press kits, one-sheets, sales packages, and press releases- Developed sales and increased concert attendance for high profile artists such as Nick Cave and the Beastie Boys while protecting confidential information, in addition to controlling access and maintaining the privacy of all artists
Experience
Customer Success Manager
Jan 2025 — Present · Portland, OR, US
Work in suma’s digital enterprise program tolead customer success for suma app users.
Education
Lewis & Clark College
Bachelor of Arts - BA, Mass Media Communications
Skills
- Advertising Sales
- Budget Management
- Public Relations
- Account Management
- Online Advertising
- Customer Service
- Publicity
- Social Networking
- Social Media Marketing
- Client Services
- Advertising
- Project Management
- Entertainment
- Event Planning
- Radio
- Powerpoint
- Copywriting
- Event Management
- B2b
- Customer Relations
- Word
- Agile Methodologies
- Trade Shows
- Editing
- Public Speaking
- Lead Generation
- Budgeting
- Research
- Marketing
- Proposal Writing
- Marketing Communications
- Spanish
- New Business Development
- Press Releases
- Promotions
- Business Development
- Writing
- Social Media
- Photoshop
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