Tanvi Sharma

About Tanvi Sharma

Tanvi brings extensive experience in driving sales transformation and growth strategies for global B2B organizations across both services and products. As Global Head of Sales Operations & Enablement at Firstsource, she is responsible for bringing in sales transformation and developing customer-centric go-to-market strategies across channels. She is also responsible for sales enablement function and increasing sales effectiveness.As Head, Revenue Operations at SirionLabs, a B2B SaaS player, she successfully set up and scaled up the Sales Organization, Revenue Operations and Sales Enablement functions and helped achieve 2X revenue, improved sales efficiency, and category leadership. Prior to SirionLabs, Tanvi was a Global Sales Operations & Strategy Leader for Insurance and Digital verticals at Genpact and held a cumulative portfolio of $1Bn. She led several company-wide strategic initiatives, automation and technology adoption and brought in remarkable operational efficiencies. Tanvi also has significant IT consulting & solution delivery experience with Fortune 500 clients across diverse industries and geographies, while working at Accenture and Cognizant. She has vast experience in different software development methodologies such as Waterfall and Agile and has initiated and led several business process and performance improvement projects (Six Sigma) to increase client value creation. Tanvi holds an MBA from Indian Institute of Management, Bangalore, and a B.Tech. from National Institute of Technology, Bhopal, India. She has advanced management certifications from IE Business School, Madrid, Spain and KAIST Business School, Seoul, South Korea.

Experience

1. Senior Vice President, Head of Sales Operations and Enablement

   Firstsource

   Sep 2023 — Present · Hyderabad, IN

   Firstsource is a specialized global business process management partner, and an RP-Sanjiv Goenka Group company. Firstsource provides transformational solutions and services spanning the customer lifecycle to several Fortune 500 and FTSE 100 across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. Tanvi is responsible for sales transformation to increase revenue, sales & marketing efficiency & drive revenue predictability. She has setup the Sales Operations and Enablement function and has focused on building a solid foundation that is required to support rapid scaling and drive sustainable growth. Sales Operations: Developed simplified sales process from lead-to-contract & drove process adherence resulting in greater efficiency and shorter sales cycle. Created an integrated, intuitive, easy-to-use technology stack for the Go-to-market teams to execute the selling processes and capture data, enabling them to sell right & effectively. Enabled data-driven decisions & course-corrections along the Go-to-market planning and execution cycle through role-specific intelligence and governance. Sales Enablement: Established this team & developed the sales enablement roadmap for sales and sales support organization. Launched AI based Sales Enablement platform to improve buyer and seller experience and improved sales quota attainment rate by equipping sales team with the right content, training tools & technologies & sales messaging. Research & Insights: Have setup a research & insights team to enable sales organization with account, persona, industry & competitor research. Onboarded platforms such as Draup & Everest to augment access to proprietary information.

Education

• Korea Advanced Institute of Science and Technology

  International Immersion Program, Business Administration and Management, General

• IE Business School

  Global Network for Advanced Management, Business Administration and Management, General

• Maulana Azad National Institute of Technology

  Bachelor of Technology (B.Tech.), Civil Engineering

  2002 — 2006

• Indian Institute of Management Bangalore

  Master of Business Administration (MBA), Business Administration and Management, General

Skills

• Sdlc
• Solution Architecture
• Business Analysis
• Agile Methodologies
• Team Management
• Sap Erp
• Project Management
• Software Project Management
• Business Intelligence
• Pre-Sales
• Software Development Life Cycle (Sdlc)