Tanvi Dhariwal
Customer Success & Operations | Data-Driven Solutions | Dedicated to Delivering Exceptional Client Value | SaaS | Account Management | Customer Retention | Renewals & Expansion
- Role
- Account Manager at Rippling
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Tanvi Dhariwal
A results-driven Customer Success Manager managing high-value enterprise accounts, reducing churn, and driving revenue growth in SaaS environments. Passionate about customer onboarding, product adoption, and business impact through data-driven strategies.Key Achievements:Managed $1.17M ARR portfolio, achieving 95%+ customer retention & $250K+ in upsell/cross-sell revenue.Conducted QBRs & Business Value Reviews (BVRs), leading to 15% YoY account growth.Developed 17+ training videos & SOPs, increasing product adoption by 10%. Core Expertise:SaaS Customer Success & RetentionB2B Account ManagementRenewals & UpsellingCustomer Health Monitoring (Gainsight)Strategic QBRs & Business ReviewsData Analytics & Customer InsightsStakeholder EngagementOpen to networking & opportunities in Customer Success, Account Management, and Client Engagement roles across global SaaS organizations.Reach me at t••••••••@gmail.com
Experience
Account Manager
Feb 2026 — Present
Education
Jai Narain Vyas University (JNVU), Jodhpur
Bachelor of Commerce - BCom, Economics
Delhi Public School (DPS)
Higher Secondary, Business/Commerce, General
Welingkar Institute of Management
PGDM, Business Design
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