Tanvi Gulati

11+ Years of experience in Luxury Retail, Travel Retail and Customer Service. (Perfumes and Cosmetic)

Role
Team Leader at CHANEL
Location
South Delhi, IN
LinkedIn followers
500 followers

Experience

  1. Team Leader

    CHANEL

    Jun 2010 — Present · New Delhi, IN

    Handling a team of 10 Brand Ambassador. Taking care of Chanel (Perfumes and cosmetics)• Ensure that the staff gets out the assigned amount of targets.• Ensure that the sales are carried out with the acceptable levels of luxury service and safety.• Ensuring the merchandising is in-line with the VM’s guidelines.• Monitor KPIs and implementing changes to improve overall figures.• Organize and delegate daily staff duties and responsibilities.• Send in weekly sales report to the brand head office.• Responsible for on shop floor training, to ensure the perfect Chanel experience by enhancing the brand and product knowledge for staff across the store.• Optimize sales through managing and motivating sales team. Constantly monitoring and maintaining excellent quality of service.• Leading the team by example on the sales floor and meeting the target as well as achieving an even sell through across all categories.• Coordinating with Buying and Merchandising Team to Ensure 100% availability of stock and sufficient availability of testers/current stock/blotters in the department.

Education

  • Sadhu vaswani international school

    Business/Commerce, General

  • Meera Bai Polytechnic For Women

    Bachelor's degree

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Tanvi Gulati — Team Leader at CHANEL in South Delhi, IN | Unifers