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Tanvesh Dwivedi

Senior Manager at _VOIS

Role
Senior Manager at VOIS
Location
Udaipur, RJ, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Tanvesh Dwivedi

Managing day-to-day interaction with key customer stakeholders to ensure service delivery in synch with agreed SOW, SLA, KPI and project plan.• Onsite offshore co-ordination with onsite stakeholders/Service Owners.• Preparing proposals for new projects, FTE estimation. capacity utilization• Monitoring and analysis of KPIs across multiple vendors in synch with agreements with key stake holders• Provide subject matter expertise and business process improvement.• Accountability for scheduled AO reports, Dash-boards in addition to ad-hoc reports as per business requirement • Attending business meetings & conference calls with customers pertaining to new releases• Handling day-to-day production issues related to Siebel EAI, OSB/SOA, Root causes Analysis and Pending orders.• Handling Production Deployment/Code Deployment Management through Change Management Procedure• Post Production 24/7 Support in Oncall mode• Reviewing OSB/SOA design documents for new functionality.• High Level Design Review & Recommendations• Low Level Design Review & Recommendations• Impact Analysis Review & Recommendations• Traditional People Management (Hiring Workforce, Managing Attrition, Performance Appraisals of High Performance Teams etc.)• Leading skill building initiative at cluster level (Up-skilling and cross-skilling or resources)• Leading problem management initiative at cluster level• Part of Service quality audit team at AO2 level.

Experience

  1. Senior Manager

    VOIS

    Nov 2022 — Present · PT

Education

  • Symbiosis Institute of Management Studies

    PGDBA, Operations

    2013 — 2015

  • Rajasthan Technical University

    B.Tech, Computer Sc. & Engg

    2007 — 2011

Skills

  • Java Enterprise Edition
  • Jquery
  • Software Development Life Cycle (Sdlc)
  • Dfc
  • Fatwire
  • Enterprise Content Management
  • Hibernate 3.1
  • Mysql
  • Jdbc
  • Core Java
  • Log4j
  • Apache
  • Wdk
  • Agile Methodologies
  • Servlets
  • C
  • Unix
  • Microsoft Sql Server
  • Spring Framework
  • Documentum
  • Software Development
  • Webtop
  • Javaserver Pages (Jsp)
  • Web Content Management
  • Struts
  • Spring
  • Java
  • Oracle Webcenter Sites
  • Oracle
  • Requirements Analysis
  • Html
  • Sql
  • Hibernate
  • Jboss Application Server
  • Pl/Sql
  • Aop
  • Jsp

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Tanvesh Dwivedi — Senior Manager at VOIS in Udaipur, RJ, IN | Unifers