Tanveer Kaur

WORK HISTORY

EDUCATION

ABOUT TANVEER KAUR

With over 4 years of hands-on experience in supply chain management, logistics coordination, and customer service, I have established a robust foundation in optimizing business processes and enhancing operational efficiency. My expertise lies in utilizing SAP ERP systems, particularly SAP S4 HANA and Order-to-Cash (OTC), to streamline order processing, minimize delays, and elevate overall supply chain performance.In my current position as a Supply Chain/Logistics Coordinator at Veetee Group, I oversee the end-to-end supply chain process, which includes procurement, order fulfilment, and managing vendor relationships. I focus on achieving high accuracy and efficiency levels, resulting in a 25% reduction in procurement errors and a 98% on-time delivery rate. My proficiency in analysing supplier spend has led to the identification of cost-saving opportunities, successfully reducing procurement costs by 10%.Before my role at Veetee Group, I served as a Stock Controller at Pizza Kent Ltd, where I coordinated product deliveries for over 200 items weekly. This effort improved operational efficiency by 15% through enhanced communication between drivers and the operations team. My skills in creating detailed reports using Excel have significantly improved logistics performance and overall stock accuracy.Throughout my career, I have been dedicated to delivering exceptional customer service. I successfully resolved 90% of customer queries within 24 hours, resulting in a 15% increase in customer satisfaction. By collaborating cross-functionally with suppliers, vendors, and internal teams, I have consistently improved lead times and ensured smooth operations.Key Skills:• SAP S4 HANA & OTC: Expertise in SAP-based order management and invoicing with 98% accuracy.• Supply Chain Management: Managing over shipments annually, focusing on reducing delays and optimizing logistics.• Customer Service: Resolving customer inquiries promptly while maintaining high customer satisfaction rates.• Data Analysis: Proficient in Excel for managing and analysing large datasets to enhance reporting efficiency.• Order Processing & Accounts Receivable: Skilled in handling inbound and outbound orders while managing accurate invoicing and payment tracking.I am passionate about leveraging data-driven insights to continuously improve supply chain operations and deliver impactful results. I am eager to explore opportunities where I can utilize my expertise in SAP, logistics, and customer service to contribute to a company\'s success.