Tanushree Kanathe

Customer Success Manager @Xto10x

Bengaluru, IN

Handle onboarding, setup, and ongoing support to ensure customers use the product smoothly and successfully.•Collaborate with product and engineering teams to launch features on time and in line with customers\' needs.•Collect feedback from users and look for ways to improve the product and deepen client relationships.•Work closely with clients from different industries, including co-founders, strategy heads, and HR leaders, to understand their needs and offer the right solutions.•Contribute to shaping and improving our SaaS product, PeopleCues, by working closely on its structure and features.•Help growing startups set clear goals (OKRs) that match their daily operations and overall company vision, and design systems to track and improve performance.•Support business research by using both numbers (quantitative) and insights (qualitative) to guide decision-making.

P.L.S International School

12th, Business/Commerce, General

Sri Sathya Sai College For Women - India

Bachelor of Commerce - BCom, Business/Commerce with computer applications