Tanuj Sharma

Founder s Office @Rishihood University

Sonipat, IN

Leading the CRM function (Meritto) as the single point of contact, ensuring smooth execution of all operational, automation, and system-related tasks-Managing end-to-end CRM automations across WhatsApp, Instagram, and email to streamline student engagement and improve lead nurturing-Designing and implementing marketing content templates and coordinating with the branding team to maintain consistency across campaigns-Generating and managing admission documents including Offer Letters and Provisional Admission Letters (PALs), ensuring accuracy and timely delivery-Conducting data analysis and reporting using MS Excel & Power BI, preparing actionable dashboards and insights for senior leadership-Coordinating with third-party partners and vendors (CollegeDekho, CollegeSearch, test platforms, consultants, etc.) for lead generation, assessments, and vendor management-Facilitating cross-team collaboration between admissions, branding, and marketing teams to ensure alignment on strategy and execution-Delivering training and onboarding sessions for new employees and team members, enabling effective adoption of CRM processes-Driving process improvements to enhance student journey management and ensure a seamless experience from inquiry to admission.

CHANDIGARH UNIVERSITY

Bachelor of Engineering - BE, Computer Science

New Delhi Institute Of Management

Master of Business Administration - MBA, Business analytics and Marketing

Rishikul vidyapeeth sonepat

High School, Non-Medical