Tanuja Sahu
Client Success Manager||Client Success Expert || Sales & Personal Finance Consultant||Relationship-Builder||Solution-Oriented and Strategic Thinker||Saas
- Role
- Customer Success Manager at BookingJini
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Tanuja Sahu
Looking to utilize my technology and leadership skills in an esteemed organization. Well…
Experience
Customer Success Manager
Apr 2024 — Present · Bhubaneswar, IN
Customer Support Executive at BookingJini is responsible for providing excellent customer service by assisting customers with their booking-related inquiries, resolving issues, and ensuring a smooth booking experience. This role involves responding to customer queries via phone, email, and chat, troubleshooting technical problems, and offering solutions in a timely manner. The executive must maintain a deep understanding of the company\'s products and services to provide accurate information, handle complaints effectively, and escalate issues when necessary. Additionally, the role may include maintaining records of customer interactions, following up on customer requests, and contributing to improving customer satisfaction through feedback and continuous learning. Strong communication skills, patience, and a customer-oriented approach are essential for this role.
Education
PMHS
10th
College of it and management education
Master of Business Administration - MBA, Hr and marketing
Nigam institute of engineering and technology
Btech, EE
2018 — 2021
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