Tanu Mehrotra

About Tanu Mehrotra

As a results-driven Product Manager, I thrive at the intersection of technology, business, and user experience. My passion lies in transforming innovative ideas into impactful products that solve real-world problems.I excel in leading cross-functional teams and leveraging agile to drive product development from concept to launch. My expertise includes market research, user-centered design, and data-driven decision-making, and I ensure that every product not only meets business needs but also exceeds user expectations.With a proven track record of delivering Gen AI powered knowledge assistant, launching digital experience, building products 0-1 and scaling them using product led growth strategies, I am committed to fostering collaboration and aligning stakeholders around a vision. I believe in the power of empathy and communication to create products that resonate with users and drive business success.I consistently demonstrate a can-do attitude and embrace tough challenges with energy and enthusiasm.Product Strategy :Identifying the customers and their underserved needs, defining a high-level vision and product goals, and using those goals to guide the roadmapProduct Execution :Collaborating with UX, engineering, marketing, and other relevant stakeholders to launch the features in an agile manner and constantly iterating to deliver fast based on customer feedbackProduct Metrics :Defining the metrics (Revenue, customer adoption, improved user experience) for the product success and using the reporting tools to measure those metricsKey Competencies- Leadership and Management - Business Strategy- Product Roadmap- Feature Prioritization- Customer Engagement- Cross-Functional Collaboration- Stakeholder engagement- Requirement Gathering- APIs- MVPs and Wireframes

Experience

1. Principal Product Manager, Partner and Customer Experience

   Equinix

   Jul 2025 — Present · Redwood City, CA, US

   Driving portal transformation to enable partners to scale beyond 15+ customers, unlocking new growth opportunities and operational efficiency.Collaborating on UX research and design to deliver an intuitive, partner-friendly experience that improved engagement and adoption by 30%.Leading Lead-to-Cash transformation initiatives, focusing on streamlining customer support cases, enhancing notification systems, and shaping the future of customer experience.Partnering cross-functionally to align product strategy with business goals, ensuring seamless integration of new capabilities into the partner ecosystem.Championing customer-centric innovation by leveraging insights to build scalable solutions that enhance satisfaction and retention.

Education

• UC Santa Barbara

  Master's degree, Technology Management

  2019 — 2020

• Harcourt Butler Technical University

  Bachelors of Technology

  2004 — 2008