Tanovia Matthews

About Tanovia Matthews

My career journey is a testament to my passion for HR digital transformation and products. Aimed at the intersection of technical and functional agility, I navigate and thrive in the evolving ecosystem of human capital management, bridging the gap between innovative technology and employee centricity in all initiatives and interactions. I have successfully led deployments of several small to large-scale HRIS implementations, including Workday, ServiceNow and UKGPro. Resulting in streamlining processes, reducing operational costs, and significantly improving user satisfaction. Collaboration is at the heart of my approach. I believe the best solutions are born out of a deep understanding of the unique needs and challenges faced by each organization. By working closely with stakeholders at all levels and partnering across global teams, I build alignment to deliver on HR strategies and objectives. In an era where the pace of technological change is unprecedented, my goal is to help organizations adopt innovative HR solutions that drive performance, foster engagement, and create a competitive edge. Whether through solutions of cloud-based platforms, the integration of AI and machine learning into HR processes, or the development of custom HR applications, I harness the power to adapt and deliver value that extends far beyond the technology itself, creating a workplace where employees thrive.

Experience

1. Manager, HR Systems Process & Optimization

   Walmart Global Tech

   Sep 2021 — Present

   Coordinated Scrum team to support delivery of solutions across all phases of product development lifecycle, involvingenhancements and / or break-fix incidents, leading to control, stabilization, or optimization of HR processes within Workday,ServiceNow, or internal applications (career preference, global time, and attendance) functional domains.• Identified areas of opportunity, using data analytic tools to aid data-driven decisions for value realization, costsavings, cycletime reduction, better associate / candidate experience, and increased working efficiency.• Collaborated with business stakeholders and engineering teams to influence and prioritize development of new features,product defects, managed backlogs with cross-functional teams, and established OKRs and KPIs to define product roadmapsin alignment with Agile methodologies.• Led discovery and design sessions to capture functional and technical requirements. Partnered with engineering teams toensure the completeness and accuracy of the solution.• Managed the HR Software Vendor Integration and Product Team to, document, mitigate risks, and track technical defects andinconsistencies in the system.• Developed and implemented comprehensive test plans, test cases, and test scripts.• Performed various forms of testing to confirm the system’s configuration against requirements and ensure that newupgrades/releases do not negatively affect existing functionality.• Acted as liaison between HR business and IT organizations, external vendors, and other stakeholders for business casereviews, HR design changes per enhancement requirements, and recommended solutions.• Managed small to large-sized complex process improvement projects including design, mapping, and testing of to ensure solutions were sustainable across platforms. • Cost and resource performance optimization byusing Workday and ServiceNow, configured with data integration workflows and forms for case creation and operations.

Education

• Strayer University

  Bachelor of Science - BS

• University of North Carolina at Chapel Hill

  Certificate

• University of North Carolina at Charlotte

  Certificate - Continuing Education