Tanoh Cédrick
IT Technician, Technicien Informatique @Césoc
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WORK HISTORY
IT Technician, Technicien Informatique @Césoc
Ottawa, ON, CA
Provide technical support to users (on-site, remote, by telephone) for issues related to systems,networks, IP telephony, hardware and software.• Install, configure and maintain workstations (Desktop, Laptops) as well as user accounts viaActive Directory.• Manage cloud services, databases and SharePoint files to ensure secure access to information.• Participate in IT security management, backups, updates and documentation of IT assets.• Automate internal processes (Monitoring of the Monitoring of different services) using PowerPlatform (Power Apps, Power Automate, Power BI) to improve operational efficiency.
EDUCATION
Université Nangui Abrogoua
Bachelor's degree
Institut National Polytechnique Félix HOUPHOUËT-BOIGNY de Yamoussoukro (INP-HB)
Master's degree
ABOUT TANOH CÉDRICK
I am passioned of Big Data, Data Science and Artificial Intelligence, i study in this domainI would like to explore it deeply and help my continent to grow up by these technologies.
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