Tanner Wickham

Experience

1. SVP - Operational Risk Event Program Manager

   City National Bank

   Jun 2025 — Present · Charlotte, NC, US

   Serve as the Program Manager for the Second Line of Defense (2LOD) Operational Risk Events (ORE) Program, accountable for the direction, design, and execution of the ORE framework, encompassing both internal and external operational risk events- Lead and mentor a team of ORM professionals, ensuring robust credible challenge to the 1LOD while fostering professional development and performance- Develop, maintain, and enforce ORE policies, standards, and procedures to ensure compliance with regulatory expectations and alignment with CNB\'s enterprise-wide Operational Risk strategy- Provide oversight and credible challenge of 1LOD ORE practices, including adherence to risk mitigation protocols and alignment with 2LOD risk appetite- Monitor, analyze, and report on operational risk events across the organization using key risk indicators (KRIs), dashboards, and advanced analytical tools- Collaborate cross-functionally with key stakeholders, including Business Control Officer teams, ORM, RBC Operational Risk Shared Services, and audit to ensure timely escalation, resolution, and thematic analysis of operational risk events- Define and implement enhancements to ORE program governance and controls based on emerging risk themes, regulatory guidance, and industry best practices- Prepare and present detailed reports, status updates, and metrics for senior leadership, the Operational Risk Management Committee, and the Management Risk Committee- Manage regulatory and audit interactions, particularly with the OCC, ensuring transparency and responsiveness to inquiries related to the ORE program- Act as a trusted advisor to business and corporate units on operational risk event processes, offering strategic and practical guidance to manage risk exposures.