Tanner Pinkerton

About Tanner Pinkerton

Results-driven Professional with 7+ years of experience leading projects, managing client relationships,and delivering strategic solutions across multiple industries. Skilled at guiding clients through complexprocesses, troubleshooting challenges, and implementing programs that drive measurable outcomes.Proficient in CRM, CMS, and business intelligence tools, with a proven ability to translate technicalexpertise into actionable insights. Adept at building strong partnerships, ensuring client success, andaligning solutions with organizational goals.

Experience

1. Senior Delivery Consultant

   Oracle

   Sep 2024 — Present · Kansas City, MO, US

   Consult with clients on current workflows and configuration, upgrade implications, system changes and enhancements and ongoing system maintenanceProvide implementation process leadership for client work groupsComplete complex full system solution build and maintain accountability for build quality score and follow up actionsNavigate across venues to resolve issues, propose mitigation strategies and/or escalate when appropriate to solution and engagement leadershipDevelop and execute complex test plan and test script execution and follow change management process for new defects Establish best practices for knowledge transfer and processSupport client partners with solution troubleshooting and knowledge transferDevelop and maintain relationships with client to provide appropriate escalation of issues, solution knowledge and engagement support

Education

• University of Central Missouri

  Bachelor of Science, Digital Media Production

  2013 — 2017

Skills

• Interpersonal Communication
• Team Building
• Store Management
• Teamwork
• Public Relations
• Video Production
• Digital Audio
• Marketing
• Retail
• Photography
• Merchandising
• Marketing Communications
• Running Specialist
• Leadership
• Athletic Footwear
• Customer Service
• Running Specialist
• Customer Satisfaction
• Microsoft Word
• Mass Communication
• Social Media
• Microsoft Excel
• Powerpoint