Tanmit Singh
Critical Accounts Manager at Cloudera
- Role
- Critical Accounts Manager at Cloudera
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Tanmit Singh
As an IT Professional with over 6 years of experience in the IT Service delivery industry, I possess a strong skillset in relationship-building with clients and across organisations and teams. I have a proven track record of assessing needs, generating options, and implementing solutions in collaboration with clients and stakeholders. My experience has also allowed me to become well-versed in managing and aligning available resources at the right time to meet client requirements.In my current role as a Critical Incident Manager at Cloudera, I manage senior engineers, Support Escalation Engineer and Escalations Engineers who support all Cloudera Data Platform technologies, including Data Engineering, Data hub, Data warehouse, Machine Learning, operational database, CDP Private Cloud for enterprise customers. My responsibilities include ensuring customer satisfaction, coordinating with cross-functional teams, and managing the escalation process to ensure timely resolution of critical incidents.Throughout my career, I have successfully managed projects from the requirements gathering/needs identification phase through to completion. My ability to communicate effectively with all stakeholders, manage conflicting priorities, and maintain a high level of professionalism has enabled me to consistently deliver projects on time and within budget.Overall, I am a dedicated IT professional with a passion for building and maintaining strong relationships with clients and colleagues. I am excited about the opportunity to apply my skills and experience in a new role that will enable me to continue to grow and develop my career.
Experience
Critical Accounts Manager
Jan 2024 — Present · Bengaluru, IN
Education
West Bengal University of Technology, Kolkata
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
Techno india durgapur
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
2010 — 2014
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