Tanmay Sharma
Customer Support Executive
- Role
- Customer Service Management at Angara Ecommerce Pvt. Ltd.
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
Experience
Customer Service Management
May 2024 — Present · Jaipur, IN
As part of the Customer Service and Sales team, I manage end-to-end customer interactions across chat, calls, and emails; ensuring quick resolutions and seamless experiences. I actively convert warm leads into successful sales while maintaining accurate records through spreadsheets and CRM tools.Key Highlights:Successfully achieved quarterly sales targets consistentlyRecognized as Spot Award Winner – FY 2024-25 for performance excellenceEfficiently handled a high volume of customer queries daily across multiple channelsEnsured high customer satisfaction while driving business growth.
Education
Manipal University Jaipur
Bachelor of Business Administration - BBA, Business Administration and Management, General
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