Tanmay Saha
ServiceNow Administrator & Developer at ITC Infotech | Full-Stack Developer (Python, Java) | Secretary, Rotaract Club of NSEC | Passionate About Digital Transformation and Innovation
- Role
- Associate IT Consultant at ITC Infotech
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Tanmay Saha
Certified ServiceNow Developer with 1.7 years of hands-on experience in IT Service…
Experience
Associate IT Consultant
May 2024 — Present · Kolkata, IN
Experienced in managing and resolving Service Requests within defined SLAs, ensuring adherence to ITSM and ITIL best practices.Proficient in release management, overseeing deployments and ensuring seamless implementation of updates and enhancements.Expertise in developing and customizing Catalog Items with user-centric actions to optimize service delivery.Skilled in designing and configuring dashboards and reports, utilizing system properties to enhance data visualization and decision-making.
Education
Vivekananda Mission School - India
ISC
2017 — 2019
Netaji Subhash Engineering College
Bachelor of Technology - BTech
2019 — 2023
Vivekananda Mission School - India
ICSE
2004 — 2017
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