Tanmay Patil

About Tanmay Patil

College degree and over 3+ years of progressive IT experience. Competent in deploying…

Experience

1. Senior Software Engineer

   Microsoft

   Aug 2023 — Present

   As a Senior Software Engineer, I’ve been instrumental in driving engineering excellence across two critical platforms: Proactive Engagement Services (PES) and the Nuance Enterprise Analytics Platform (NEAP). My work spans automation, observability, security, operational readiness and cost optimization —delivering measurable impact across both customer-facing and internal systems.Automation & CI/CD: I built and maintained robust automation pipelines and test frameworks for PES, including YAML-based environment setups, delivery validation using EngagementInsights APIs, and refactored test config loaders—enabling faster, more reliable deployments.Operational Readiness: I contributed to safe deployment practices (SDP), VRT-aligned release cycles, and streamlined onboarding and access provisioning for PES environments, improving engineering velocity and reducing friction for new team members.Strategic Alignment: I supported the public preview and GA roadmap for PES, integrating AI-driven dial modes, enhancing diagnostics (e.g, SIP/Q.850 telemetry), and defining delivery lifecycle metrics to improve observability and customer experience.Security & Compliance: I led vulnerability remediation efforts across NEAP environments, including container hardening, PCI 4.0 alignment and NCC standards. I also contributed to audit readiness.

Education

• University of Pune

  Bachelor's Degree

  2007 — 2010

• EIILM university

  Master's degree

  2010 — 2012

Skills

• Vmware
• Ibm Aix
• Aix
• Rhce
• Github
• Servers
• Mysql
• Dns
• Red Hat Linux
• Aix Administration
• Linux
• Shell Scripting
• Linux System Administration
• Unix
• Hp-UX
• Puppet
• Apache