Tanmay Pandey
Skilled in Advanced Excel, Powe BI, SQL, Python, Data Cleaning, Data Visualization, Data Analysis
- Role
- Technical Support Analyst at Concentrix
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Tanmay Pandey
Experienced Engineer with having high inclination for science and technology.• MS Excel• Python • SQL • Power BI• SAP• Billing Management• Communicating with various teams• Planning, team work
Experience
Technical Support Analyst
May 2022 — Present · Gurugram, IN
Analyzed & Resolved technical issues for US-based customers, improving satisfaction scores • Upsold services using CRM tools, contributing to monthly revenue targets • Spearheaded documentation of troubleshooting steps, boosting team efficiency and strengthening the knowledge base. • Created documentation and standard operating procedures for data analysis processes
Education
Uttar Pradesh Technical University
Bachelor's Degree, Electrical and Electronics Engineering
Motivational Pathway
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
2010 — 2014
Skills
- Engineering
- Energy
- Sap
- Project Engineering
- Team Management
- C
- Management
- C++
- Project Management
- Power Generation
- Vendor Management
- Electrical Engineering
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