Tanja Pijunovic
Operational Business Systems Manager @Silvex, Inc
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WORK HISTORY
Operational Business Systems Manager @Silvex, Inc
Experienced Operational Business Systems Manager at Silvex, Inc, driving efficiency and innovation by optimizing business processes, systems integration, and data-driven decision-making. Skilled in managing complex operations and collaborating cross-functionally to streamline workflows and enhance performance.
EDUCATION
University of Southern Maine
Bachelor's degree, Business Administration, Marketing
Southern New Hampshire University
MBA, MBA
SKILLS
ABOUT TANJA PIJUNOVIC
Strategic and people-centered executive with 15 years of experience leading operations, customer success, and organizational transformation across manufacturing, staffing, and professional services. I am passionate about building scalable systems, empowering teams, and aligning people, process, and technology to drive measurable growth and exceptional customer experiences.I have led multi-state operations generating over $8M in revenue, modernized HR and business systems to improve data visibility and performance, and implemented customer success frameworks that enhanced transparency, efficiency, and retention. Whether guiding operational transformation, scaling service delivery, or shaping workforce strategy, my focus remains consistent — creating environments where people perform, customers thrive, and organizations grow sustainably.My leadership approach blends data-driven decision-making with empathy and accountability. I believe that transformation succeeds when people understand the “why,” not just the “what.” I’m known for turning complex challenges into actionable strategies and inspiring teams to embrace innovation, ownership, and continuous improvement.Having worked at the intersection of operations, HR, and customer strategy, I bring a unique ability to connect enterprise priorities with everyday execution. I thrive in growth-oriented organizations that value collaboration, agility, and purposeful leadership.
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