Tanishk P.

About Tanishk P.

I’m an Acting Project Manager with a fast-growing career across AI operations, team leadership, and service delivery. I began as an AI Prompt Engineer and quickly transitioned into Ops Excellence, where I led 12 Team Leads and supported 230+ employees across high-volume service operations.In Ops Excellence, I built Power BI dashboards for performance visibility, reduced churn through targeted analysis, and improved workforce stability by creating strategic hiring + retention frameworks. I also developed forecasting models for attendance, executed competition analysis, and implemented performance-tracking systems that helped save more employees than expected while significantly improving operational efficiency.Now, as an Acting Project Manager, I’m responsible for managing deadlines, driving deliverables, coordinating cross-functional teams, and improving process efficiency in a fast-paced environment. My strength lies in combining data-driven decision-making with hands-on leadership—helping teams operate with clarity, consistency, and measurable outcomes.I bring strong experience in stakeholder communication, project coordination, service delivery, performance analytics, and scaling processes. I’m focused on building reliable teams, optimizing workflows, and ensuring timely, high-quality delivery for clients in the service industry.

Experience

1. Project Manager

   Xtransmatrix Consulting Services Pvt Ltd

   Feb 2026 — Present

Education

• Indira Institute of Management, Pune (MBA)

  Bachelor of Business Administration - BBA, Digital marketing

• Indian Institute of Technology, Ropar

  Minor in AI/ML, Artificial Intelligence