Tanishia Williams Certified Salesforce Admin

About Tanishia Williams Certified Salesforce Admin

Experienced Certified Agile SCRUM Project Manager and Business Analyst Professional. Highly adept in the development and launch of global compensation and benefit programs, payroll implementation, and software development implementing both waterfall/Agile SCRUM project methodologies. Proven expertise in stakeholder management, requirements analysis, business analysis, grant administration, and HR/HRIS system integration. Analytic ITIL certified professional with comprehensive understanding of Service & Application Management pertaining to system managed healthcare operations. Implementing ISO standards as it relates to security analysis, SOX (Sarbanes-Oxley) compliance, project portfolio management, and budget to cost analysis with a steady history of results based performance. Proficient communicator with the ability to lead, train, and motivate both internal and virtual teams in the achievement of company business objectives.SKILLS • Agile SCRUM / Certified Scrum Master • ITIL Foundation v3. Certified • Waterfall Project Management Expertise• MS Project 2013 Certified • Planview Enterprise Management Certified • Global Compensation, Benefit and HR/Payroll System Implementation• Enterprise Resource Planning Technology Management (ERP) • System and Software Development Life Cycle (SDLC)• Customer Relationship Technology Management (CRM) • Software as a Service Technology Management (SaaS) • Project Reports, Metrics and Executive Dashboards• PMI/Agile Best Practices Framework Methodology• Process Development & Improvements• Cross Functional Leader• Microsoft Project Server and SharePoint• Workday Human Capital Management • Oracle PeopleSoft Human Capital Management

Experience

1. Retail, Cpg, and Logistics - Technology Lead - Scrum Master

   Infosys

   Feb 2019 — Present · San Francisco, CA, US

   As a Lead Scrum master, it is my responsibility to deliver high-quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition, and warranty. Using Agile Principals and Best Practices, I engage with my clients, stakeholders, Dev/Ops including both (internal and global teams) to implement Agile projects within scope, meeting sprint benchmarks, engaging client satisfaction, and customer value.

Education

• Trailhead by Salesforce

  Customer Relationship Management (CRM)

  2018 — 2018

• University of Phoenix

  Bachelor's Degree, Business Management - Leadership|Innovation|Project Management

  2010 — 2014

Skills

• Project Management
• Salesforce.com
• Business Intelligence
• Microsoft Office
• Manage Client Relationships
• Healthcare Industry
• Business Analytics
• Full Project Lifecycle Experience
• Business Objects
• Business Analysis
• Change Management
• Product Launch
• Financial Software Implementation
• Intergration
• Risk Management
• Quality Assurance
• Teambuilding
• Strategic Planning
• Sap Erp
• Enterprise Software
• User Documentation
• Financial Analysis
• Compensation & Benefits Programs
• Vendor Management
• User Acceptance Testing
• Saas
• Requirements Analysis
• Software Implementation Management
• Team Leadership
• Sox Compliancy
• Crm
• Sales Commissions
• Large Scale Change Management
• Business Impact Analysis
• Virtual Teams
• Resource Management
• Sdlc
• End User Training
• Project Planning
• Sharepoint