Tanisha Billups

About Tanisha Billups

Experienced Research & Development Leader analyzing consumer data, designing tests and executing experiments to establish recommendations for product development and strategic business planning. • Analytical Engineer & Problem Solver passionate about building product roadmaps, conducting lab research and collaborating with colleagues to discover innovative ways to address business needs. • Design Oriented Technologist skilled at determining functional and business requirements, in addition to leveraging user centric design principles to consult developers and provide feedback from system testing. • Customer Success Manager supporting multiple client accounts to provide personalized recommendations based on scientific results, with a focus on educating consumers on ROI of products. • Process & Operations Expert defining efficient and effective methodologies to guide management teams in high-growth organizations to streamline service or product delivery, optimizing workforce productivity. • Diverse Industry Experience including Tech, Beauty, Retail, Hospitality, Finance, Aerospace & Oil/Gas.

Experience

1. Chief Research Analyst and Operations Manager

   Myavana

   Oct 2020 — Present

   Collaborate with the CTO and developers on user acceptance testing, providing user interface feedback for the MYAVANA App, Hair AI, MYAVANA Pro+ App and Admin, Customer, Salon and Stylist Dashboards.• Oversee proprietary hair and scalp data analysis including elasticity, porosity, health and other observations of hair, leading the effort to update the product recommendation methodology.• Design and execute complex scientific experiments to test the efficacy of new products and ingredients. • Analyze and interpret experiment data to make recommendations for product development. • Create SOPs for laboratory work and data analysis to ensure consistent practices and compliance.• Consult leaders on B2B/B2C sales opportunities, establishing and exceeding targets.• Drive brand awareness via media/events: SXSW, TechCrunch, Forbes, Buzzfeed, Black Enterprise & CNN.• Manage recruitment for Beauty Fellowship and oversee project work of selected participants.

Education

• Spelman College

  Bachelor of Science - BS, Chemistry

  2007 — 2011

• North Carolina Agricultural and Technical State University

  Master's degree, Chemical Engineering

  2012 — 2015

Skills

• Research
• Microsoft Office
• Data Analysis
• Public Speaking
• Leadership
• Customer Service
• Microsoft Word
• Powerpoint
• Microsoft Excel